Business Details
21 Years
experience
Your Trusted Partner for Premium Pet Care in Hoover, AL
At The Pampered Pet Resort, we believe pampering should be a way of life for all dogs and cats. Founded in 2005 by Stephanie Clayton, a lifelong animal advocate and member of the American Boarding Kennel Association, our resort was designed to provide pets with the highest standard of care when away from their families. Our team of 15-20 dedicated professionals ensures every pet receives personalized attention, including walks, medication administration, feeding, and playtime in our spacious facilities. We offer luxury suites and multiple play areas for dogs, while our feline guests enjoy two-room condos, climbing activities, and a tranquil 75-gallon saltwater aquarium. Recognizing the importance of community, we actively support local rescue organizations and have partnered with shelters like Shelby Humane Society and Friends of Cats and Dogs Foundation.Our commitment to excellence is reflected in our structured daily operations, from early morning check-ins to evening departures, and our facility tours available six days a week. With over 15 years of industry experience and a passion for animal welfare, we combine proven expertise with compassionate care to create a safe, enjoyable environment for every pet. Our services span dog and cat boarding, daycare, bathing, and adoption assistance, all delivered through a team-oriented approach that prioritizes pet comfort and owner peace of mind. By maintaining rigorous cleanliness standards and offering specialized amenities like our paw spa, we ensure each visit exceeds expectations. This combination of experience, facilities, and community engagement makes us a trusted choice for pet owners in Hoover and surrounding areas.
Services
Dog Boarding
Cat Boarding
Doggie Daycare
Bathing
Adoption Services
Details
- Year established: 2005
Highlights and features
- We are accredited by the American Boarding Kennel Association
- Our facility includes luxury suites and five dedicated play yards
- We partner with 6+ local rescue organizations for adoption support
- Dedicated 15-20 member staff provides personalized pet attention
- Spacious two-room cat condos with enrichment activities available
Associations and certifications
- American Boarding Kennel Association
Services
Dog Boarding
Our dog boarding service provides spacious runs and luxury suites with personalized care. Canine guests enjoy multiple play yards and daily socialization activities. Each boarding package includes feeding, medication administration, and regular exercise sessions.
Cat Boarding
Designed specifically for cats, our boarding includes two-room condos with climbing structures and private resting areas. Guests can watch fish in our saltwater aquarium and receive individualized attention from our trained staff members.
Doggie Daycare
This supervised socialization program allows dogs to play in secure outdoor areas with appropriate playmates. Staff monitor activities to ensure safety while providing mental stimulation and physical exercise throughout the day.
Bathing
Our bathing service includes professional shampooing, nail trimming, and coat conditioning in a stress-free environment. We use premium products and offer optional add-ons like paw spa treatments for enhanced pet comfort.
Adoption Services
We partner with local shelters to facilitate pet adoptions through our facility. This program connects potential owners with rescue animals while providing ongoing support and resources for successful pet placements.
People
Stephanie Clayton
Owner
Founder of The Pampered Pet Resort since 2005, Stephanie combines 20+ years of animal care experience with rescue advocacy. She designed the facility to meet ABKA standards and actively supports multiple local shelters.
Jade Sisk-Trott
Kennel Manager
Managing daily operations since 2011, Jade oversees staff and guest care. With prior kennel care experience, she ensures quality service while maintaining her own multi-pet household of 6 dogs and 6 cats.
Questions
What services does The The Pampered Pet Resort offer?
We provide dog and cat boarding, daycare, bathing services, and adoption assistance through partnerships with local rescue organizations.
Are there different accommodations for cats and dogs?
Yes, we have luxury suites and play yards for dogs, with specialized two-room condos and enrichment activities for cats.
Can I tour the facility before booking?
Facility tours are available Monday through Saturday during regular business hours for prospective clients.
How does the resort handle pet medications?
Our trained staff administers medications as needed with all boarding packages, following specific owner instructions.
What are the check-in and check-out hours?
Monday-Friday: 7:00am-6:00pm, Saturday: 8:00am-6:00pm, Sunday: 3:00pm-5:00pm for pick-up/drop-off only.
Do you offer any adoption programs?
We partner with six local shelters to facilitate pet adoptions and support rescue organizations through our community initiatives.