Business Details
24 Years
experience
Emergency
services
Professional Pet Sitting Services in Durango, CO
Custom Animal Services has been providing professional in-home pet care since 2002. Our team of experienced pet care professionals is dedicated to ensuring your pets receive personalized attention in their familiar environment. We offer comprehensive services including overnight stays, pet exercise, horse care, and house sitting while maintaining strict safety protocols. Our insured and bonded team undergoes continuous education to stay at the forefront of pet care practices.With decades of combined experience in veterinary medicine and animal care, we provide emergency preparedness plans and customized care routines that match your pet's specific needs. Our commitment to excellence has made us a trusted choice for pet owners in Durango and La Plata County.
Services
Pet Sitting
Overnight Stays
Dog Walking
Horse Care
House Sitting
Medication Administration
Exotic Animal Care
Senior Pet Care
Pet Transportation
Emergency Services
Details
- Year established: 2002
Highlights and features
- We are insured, bonded, and background checked professionals
- Our team includes certified veterinary technicians with 20+ years experience
- We provide customized care plans for each pet's specific needs
- Emergency preparedness plans included with all service packages
- We offer references from satisfied clients with 100% satisfaction guarantee
Associations and certifications
- PSI Member
- Durango Chamber of Commerce Member
What people say
Loving care
Excellent service
Professional team
Peace of mind
Reliable service
Services
Pet Sitting
Our professional pet sitting service maintains your pet's routine in their familiar environment. Trained caregivers provide feeding, exercise, medication administration, and waste removal while monitoring home security. Clients receive daily updates with photos to ensure complete peace of mind during their absence.
Overnight Stays
Overnight pet care includes 12-hour stays with continuous supervision. Our caregivers provide midnight bathroom breaks, emergency response, and personalized attention throughout the night. This service includes all standard pet sitting features plus extended playtime and comfort monitoring.
Horse Care
Specialized equine care includes feeding, stall cleaning, turnout, and health monitoring. Our experienced handlers manage medication administration, hoof care coordination, and pasture management. Each visit includes detailed condition reports and emergency response planning for horse owners.
House Sitting
Our house sitting service maintains home appearance while caring for pets. Services include mail collection, plant watering, trash management, and security checks. Caregivers perform light home maintenance and implement safety protocols to protect properties during owner absence.
Senior Pet Care
Specialized care for aging pets includes medication management, mobility assistance, and health monitoring. Our caregivers implement customized routines for pets with special needs while maintaining consistent communication with owners and veterinarians for optimal care coordination.
People
Rhonda Brown
Founder
Founded Custom Animal Services in 2002 after working in veterinary clinics. Relocated to Utah in 2024 while maintaining business operations. Recognized for exceptional commitment to animal care and client satisfaction.
Suzie
Owner
Veterinary technician with 22 years experience in clinical and emergency settings. Joined CAS in 2013, became owner in 2024. Specializes in personalized pet care and client communication while managing daily operations.
Lori
Pet & Horse Care Pro
Equine specialist with 30+ years experience caring for horses and pets. Joined CAS in 2018 after 10 years in 4-H showing animals. Provides expert large animal care while maintaining strong client communication and service reliability.
Dawn
Pet Care Pro
Animal rescue expert with 16 years experience in shelters and wildlife rehabilitation. Joined CAS in 2020 after moving to Durango. Specializes in behavior management and detailed pet communication while providing compassionate care.
Karen
Bird & Exotic Care Pro
Exotic animal specialist with experience caring for birds, reptiles, and small mammals. Joined CAS in 2018 after running successful pet sitting business. Provides specialized care for unique pets while implementing thorough home management protocols.
Questions
How long are your pet sitting visits?
Standard visits last 30-60 minutes depending on service level. Overnight stays provide 12-hour continuous care with extended interaction periods.
Are you experienced with medicating pets?
Yes, our team includes certified veterinary technicians experienced in administering medications, including specialized treatments for chronic conditions.
What types of animals do you care for?
We care for all animals including dogs, cats, horses, birds, reptiles, and exotic pets. Our team has specialized experience with large animals and special needs pets.
What if I return home late?
We offer flexible scheduling with extended hours and emergency coverage. Additional fees apply for after-hours services beyond 9 PM.
How do you ensure home security?
Our caregivers collect mail, water plants, manage trash, and operate lights/TVs to maintain home appearance. We implement safety checks and provide regular property updates.
