Business Details
12 Years
experience
Your Trusted Pet Boarding & Daycare in Carbondale, IL
Indian Creek Kennel has been a trusted name in pet boarding and grooming in Carbondale for decades. Since 2014, the Britton family has proudly continued this tradition, combining decades of hands-on experience with a deep commitment to compassionate care. Our team treats every pet as part of our own family, offering personalized attention in a secure, comfortable environment. With spacious outdoor yards, climate-controlled facilities, and a focus on safety, we ensure pets enjoy their stay while owners travel with peace of mind. Our services include boarding, daycare, grooming, and specialized care for small animals, all supported by a team deeply rooted in the Southern Illinois community. 
Services
Boarding
Daycare
Grooming
Pet Boarding Deposits
Vaccination Compliance
Details
- Year established: 2014
Highlights and features
- Family-owned operation with 20+ years of local experience.
- Spacious outdoor yards with four daily play sessions.
- Climate-controlled facilities for year-round comfort.
- Strict vaccination requirements ensure pet safety.
- Personalized care tailored to each pet's needs.
What people say
Loving staff
Spacious play areas
Reliable care
Great communication
Pet-friendly environment
Services
Pet Boarding
Our boarding service provides spacious runs with Kuranda beds, four daily outdoor play sessions, and climate-controlled comfort. Pets receive personalized attention, with options for medication administration and comfort items. Cats enjoy a dedicated room with cubicles and play areas.
Doggy Daycare
Daycare offers supervised socialization, outdoor exercise in large yards, and seasonal activities like pool play. Sessions include group play or one-on-one interactions with staff. Puppies must be at least 16 weeks old with required vaccinations.
Grooming
Grooming services include baths, nail trims, and coat maintenance. Appointments are required, and pricing varies by pet size and service complexity. Grooming can be added to boarding stays for convenience.
Boarding Deposits
A full night's deposit is required for holiday and school break reservations. Deposits apply to boarding costs if reservations are completed. Fees are non-refundable for cancellations, ensuring spot availability for guests.
Vaccination Compliance
We enforce strict vaccination policies for pet safety. Dogs require rabies, distemper, and kennel cough proof. Cats need rabies and distemper records. Verification occurs during check-in to maintain a healthy environment.
People
Adam Britton
Owner
Co-owner with over 20 years in pet care. Began working at Indian Creek Kennel as a student in 2002. Leads daily operations and long-term planning.
Karen Britton
Owner
Co-owner focused on pet welfare and community engagement. Joined the kennel in 2002 and manages staff training and client relations.
Penny Britton
Team Member
Active in daily pet care and facility management. Contributes to the kennel's hands-on approach and family-oriented service philosophy.
Milo Britton
Team Member
Supports kennel operations and animal care. Engages in community outreach and ensures the facility maintains high cleanliness standards.
Questions
What vaccinations are required for boarding?
Dogs need rabies, distemper, and kennel cough. Cats require rabies and distemper. Proof must be current and provided at check-in.
Can I tour the facility before boarding?
Yes! Contact us to schedule a tour and see our kennel yards, play areas, and boarding accommodations firsthand.
Are there late fees for after-hours drop-off?
Yes, a $10 fee applies for pick-up/drop-off outside posted hours. Staff are not required to stay past closing times.
Do you care for small animals besides cats and dogs?
Yes, we accommodate birds, rodents, and fish. Contact us directly for pricing and specific care requirements.
How do I add grooming to a boarding reservation?
Request grooming at least 48 hours in advance. Services like baths and nail trims can be added for an additional fee.
What payment methods do you accept?
We accept major credit cards, mobile payments, cash, and checks. A 2% transaction fee applies to card payments.