Business Details
15 Years
experience
Trusted Pet Sitting Services in Orlando
Founded in 2011, Big Paw Pet Care has dedicated over 14 years to providing Orlando pet owners with personalized, reliable, and stress-free pet sitting solutions. Our team of experienced professionals brings over 150 years of combined expertise, offering services tailored to meet the unique needs of each pet family. We prioritize maintaining pets' routines through consistent care, ensuring their comfort and well-being while owners are away. Our sitters undergo rigorous background checks and are bonded and insured, reflecting our commitment to trust and safety.We serve Clermont, Dr. Phillips, Gotha, Horizons West, MetroWest, Ocoee, Windermere, and Winter Garden, extending our passion for animals through concierge services like plant watering and mail collection. With flexible visit durations and overnight stays, we accommodate diverse pet care requirements while maintaining transparent communication through post-visit reports and photo updates.
Services
15-minute visits
25-minute visits
45-minute visits
Overnight stays
Concierge services
Pet medication administration
Home security checks
Flexible scheduling
Client consultations
Emergency backup care
Details
- Year established: 2011
Highlights and features
- We offer 14+ years of dedicated pet sitting experience in Central Florida.
- Our team maintains 150+ years of combined pet care expertise.
- All sitters are bonded, insured, and background-checked professionals.
- We guarantee consistent care with primary and backup sitter assignments.
- Our concierge services include plant watering, mail collection, and home security checks.
What people say
Loved like their own
Great care
Reliable service
Excellent communication
Stress-free experience
Services
15-minute visit
Perfect for cats requiring minimal interaction, this service includes feeding, water refreshment, litter scooping, and brief playtime. Our sitters ensure pets maintain their routines while owners travel short-term. Ideal for maintaining comfort without extended stays.
25-minute visit
Designed for cats and dogs needing moderate activity, this service provides exercise, bathroom breaks, and mid-length play sessions. Sitters follow specific feeding schedules and administer medications as instructed, ensuring comprehensive care within a balanced timeframe.
45-minute visit
Tailored for high-energy pets or those requiring special attention, this service includes thorough exercise, detailed playtime, and complete routine maintenance. Ideal for pets needing additional mental stimulation or customized care plans beyond standard visits.
Overnight visit
Provides continuous companionship through the night, including unlimited play, multiple walks, and personalized attention. Maintains pets' bedtime routines while offering security and comfort, particularly beneficial for pets experiencing separation anxiety.
Concierge services
Complimentary home care during visits, including plant watering, mail collection, trash bin management, and interior light adjustments. Enhances home security while owners travel, ensuring both pet and property receive attentive care simultaneously.
People
Stacey Steinman
Owner
With 5 years of leadership at Big Paw, Stacey combines personal pet ownership experience with rescue involvement to deliver compassionate care across Windermere, Ocoee, and Dr. Phillips areas.
Angie Cooper Ware
Pet Sitter
A lifelong animal lover with diverse pet experience, Angie provides dedicated care in Winter Garden and Windermere, drawing from her background with dogs, cats, and small animals.
Beth Wilkerson
Pet Sitter
Professionally pet sitting since 2015, Beth specializes in senior pet care and medication administration, serving Winter Garden and Windermere with expertise developed through years of feline-focused experience.
Dara Sussman
Pet Sitter
A professional dog trainer and walker since 2008, Dara brings extensive experience from Long Island to Winter Garden and Windermere, offering energetic care rooted in lifelong animal advocacy.
Sarah Bianchi
Pet Sitter
With rescue volunteering experience and personal care for multiple pets including a diabetic senior dog, Sarah serves Windermere, Ocoee, and Dr. Phillips with comprehensive medical and behavioral expertise.
Questions
What services are included in pet visits?
All visits include playtime, walks/yard time for dogs, litter scooping for cats, feeding according to your schedule, water refreshment, and medication administration. Concierge services like plant watering and mail collection are provided at no extra charge.
How will I receive updates about my pet's care?
After every visit, we send detailed email updates with photos and videos of your pet, along with a report card documenting activities, check-in/check-out times, and any important observations to ensure complete transparency.
What happens if my scheduled sitter becomes unavailable?
We assign primary sitters with two trained backups for every client. This ensures uninterrupted care even if your regular sitter faces unexpected circumstances, maintaining consistent service without visit cancellations.
How do I start using Big Paw's services?
Begin by completing our New Client Form online. We'll schedule a complimentary in-home consultation to meet your pets, learn their routines, and create a personalized care plan tailored to your family's specific needs.
Can I request specific service times?
While we operate within general time windows (early morning, late afternoon), we accommodate specific timing requests during booking and strive to match your preferred schedule whenever possible.