Business Details
14 Years
experience
Your Trusted Pet Care Destination in Bluffton
The Bark Shack was founded in 2012 by Karen, who pursued her lifelong dream of owning a pet care facility after two decades in corporate sales and radio. Today, co-owned by Izzie Holland, we combine business expertise with genuine animal care to provide exceptional services. Our mission is to create a safe, healthy, and fun environment for pets while supporting owners to prevent pet surrenders. We offer free services to local shelters for re-homing assistance. With over a decade of experience, our team delivers personalized care, including daycare, grooming, and boarding.Our facility in Bluffton, SC, serves Hilton Head Island and surrounding areas with daily 7 AM - 7 PM availability. We prioritize transparency, requiring only basic information and vaccinations to start services. Our staff includes trained professionals like Lead Groomer J'nay and Manager Kris, ensuring quality care. We actively support the Huntington's Disease Society of America through awareness initiatives. Committed to continuous improvement, we welcome feedback and strive to exceed expectations daily.
Services
Doggy Daycare
Pet Grooming
Overnight Boarding
Add-on Play Sessions
Vaccination Services
Exotic Pet Care
Community Outreach
Holiday Pet Care
Training Programs
Details
- Year established: 2012
Highlights and features
- We operate daily from 7 AM7 PM with consistent holiday hours since 2012.
- Our team includes certified groomers and trained pet care specialists.
- We support local shelters with free re-homing services and community outreach.
- Custom pricing available for multi-pet families and exotic animal care.
- Co-owner Izzie Holland combines business expertise with hands-on management.
What people say
Exceptional staff
Clean facilities
Reliable service
Pet-friendly environment
Knowledgeable team
Services
Doggy Daycare
Our structured daycare program accommodates dogs of all sizes with supervised play sessions and socialization opportunities. Certified staff monitor activities in secure indoor and outdoor spaces to ensure safety. Clients appreciate our flexible scheduling options including half-day and full-day reservations.
Pet Grooming
Professional grooming services include baths, nail trimming, and breed-specific haircuts using premium products. We offer specialized treatments for skin conditions and matting prevention. Our groomers handle both canine and feline clients with gentle, stress-free techniques.
Overnight Boarding
Secure boarding options range from communal play areas to private suites with 24-hour monitoring. Pets receive regular exercise and personalized care routines. We accommodate special dietary needs and medication administration for extended stays.
Add-on Activities
Customizable enrichment sessions include fetch games, water park access, and therapeutic bedding options. These activities promote mental stimulation and physical exercise. Clients can schedule multiple pets together for shared playtime experiences.
Community Outreach
We partner with local shelters to provide free boarding and re-homing assistance. Our team offers temporary care for displaced pets during emergencies. This program helps reduce shelter overcrowding while maintaining pet-owner connections.
People
Karen
Co-Owner/CFO
Founder with 20+ years in pet care and corporate sales. Leads financial operations while supporting Huntington's disease awareness initiatives. Maintains active involvement in facility management.
Izzie Holland
Co-Owner
Business degree holder managing daily operations and marketing. Combines strategic planning with hands-on pet care experience. Focuses on expanding community outreach programs and service quality improvements.
Questions
Do you offer 24-hour emergency pet care?
Our facility operates daily from 7 AM–7 PM but does not provide overnight emergency services. We recommend contacting your regular veterinarian for urgent after-hours care.
How do holiday closures affect boarding reservations?
We close during major holidays and surrounding days. Daycare suspends 2-3 days before/after holidays like Christmas and Thanksgiving. Check our website for specific annual closure dates.
Can I schedule multiple pets together for daycare?
Yes, we allow family pets to share play sessions at no extra charge. Please specify group arrangements when making reservations to ensure proper space allocation.
What payment methods do you accept?
We require credit card on file for all accounts. Accepted cards include Visa, Mastercard, and Discover for boarding, grooming, and daycare services.
Do you provide special care for senior pets?
Our staff accommodates senior pets with modified activity levels, therapeutic bedding, and medication administration. Please discuss specific needs during check-in to create personalized care plans.
