Business Details
18 Years
experience
Your Trusted Pet Care Partner in Potomac, MD
Potomac Pet Retreat is a fully bonded and insured full-service pet care provider dedicated to delivering exceptional care for pets in their own homes. Established in 2008 by Lindsay Touzeau and her husband Stephan, our company was built on a lifelong passion for animals and a commitment to treating every pet as if it were our own. With a team of dedicated professionals, many of whom have been with us for years, we provide personalized services tailored to each pet's unique needs, including daily dog walking, house and pet sitting, and overnight stays. Our staff forms lasting relationships with the animals in their care, ensuring a loyal and loving experience that mirrors the attention pets receive from their owners. We extend our services to Rockville, Potomac, Bethesda, and surrounding areas of Montgomery County, MD, offering peace of mind to pet owners who require reliable, compassionate care for their furry companions.Our office hours are designed to accommodate busy schedules, with availability Monday through Friday from 7 AM to 5 PM, Saturday from 8 AM to 5 PM, and Sunday from 8 AM to 4 PM. We pride ourselves on transparency, professionalism, and a customer-centric approach that prioritizes the comfort and safety of every pet entrusted to our care. Our services are available 365 days a year, including holidays, with additional fees applied during peak travel periods to ensure consistent staffing. Through years of experience and a deep understanding of pet care, we have become the trusted choice for discerning pet owners throughout the region.
Services
Dog Walking
Pet Sitting
Overnight Stays
In-Home Visits
House Sitting
Holiday Care
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in professional pet care services.
- Our dedicated team provides personalized care tailored to each pet's needs.
- We offer 365-day availability including holiday coverage with transparent pricing.
- Our staff maintains long-term relationships with pets through consistent service.
- We provide comprehensive home care services while pet owners are away.
Associations and certifications
- Bonded and Insured
Services
Dog Walking
Our professional dog walking service ensures pets receive regular exercise and bathroom breaks tailored to their specific needs. Walks include playtime, leash training, and socialization opportunities while maintaining consistent schedules. We accommodate both daily and occasional walking requirements with flexible timing options.
Pet Sitting
Experienced pet sitters provide individualized attention in the comfort of your home, including feeding, medication administration, and litter box maintenance. Services also include home security measures like mail collection and light management during owner absences.
Overnight Stays
Overnight pet sitting services include continuous companionship with 24-hour monitoring, midday walks, and evening feedings. Minimum two-night stays ensure pets maintain their routines while owners travel, with additional fees applied during peak holiday periods.
In-Home Visits
Customizable in-home visits ranging from 15-minute check-ins to hour-long sessions provide flexible care options. Services include potty breaks, feeding, playtime, and basic home maintenance tasks during owner travel.
Holiday Care
Year-round availability includes major holidays with specialized care plans. Additional fees apply during peak travel periods to ensure adequate staffing levels while maintaining consistent service quality for all scheduled appointments.
People
Lindsay Touzeau
Owner
Lindsay established Potomac Pet Retreat in 2008 with her husband Stephan. Her lifelong passion for animals drives the company's commitment to compassionate pet care. With over 15 years of experience, she leads a dedicated team that forms lasting relationships with pets.
Questions
What areas do you serve?
We serve Rockville, Potomac, Bethesda, North Bethesda, North Potomac, and Cabin John areas within Montgomery County, MD.
Do you provide care on holidays?
Yes, we offer services 365 days a year including holidays with additional fees applied during peak travel periods.
What services are included in overnight stays?
Overnight services include 24-hour companionship, midday walks, evening feedings, and standard pet care routines with a two-night minimum requirement.
How are additional pets priced?
Each additional dog costs $5 for regular visits and $20 for overnight stays. Three or more cats add $5 to standard visit rates.
Are your services insured?
Yes, we are a fully bonded and insured pet care provider to ensure both pet and property safety.
What payment methods do you accept?
Please contact our office directly for current payment method options and billing procedures.
