Business Details
Emergency
services
Your Trusted Pet Care Provider in Lake Nona, FL
Mandi Poppins Pet Care was founded on the belief that pets deserve the same love and care they receive at home when their owners are away. With a team of licensed, bonded, and insured professionals, we specialize in personalized in-home pet care, dog walking, and overnight visits across Lake Nona and surrounding neighborhoods. Our team members bring decades of combined experience in animal care, including certifications in pet CPR and specialized training in handling pets of all breeds and temperaments.We utilize the Time To Pet app for seamless scheduling and real-time updates, ensuring transparency and convenience for our clients. Our commitment to excellence is reflected in our detailed service approach, which includes customized care plans, regular photo updates, and additional services like pet waste removal and house sitting. We pride ourselves on maintaining the highest standards of professionalism, reliability, and compassion, treating every pet as if they were our own family members.
Services
Pet Sitting
Dog Walking
Overnight Care
House Sitting
Pet Waste Removal
Holiday Services
Last-Minute Visits
Customized Packages
Veterinary Assistance
Pet Transportation
Highlights and features
- We offer 15+ years of combined pet care experience with certified professionals.
- Our team provides real-time updates and photo documentation via the Time To Pet app.
- We handle pets of all breeds, sizes, and special needs with specialized care plans.
- Our services include overnight stays, waste removal, and 24/7 emergency availability.
- We maintain strict professionalism with verified background checks and insurance coverage.
Associations and certifications
- Licensed
- Bonded
- Insured
- Pet CPR Certified
What people say
Detailed messages and pictures
Above and beyond care
Professional and trustworthy
Handles special needs pets
Peace of mind during travel
Services
Pet Sitting
Our pet sitting service provides personalized in-home care for dogs, cats, and exotic pets. We offer feeding, playtime, medication administration, and overnight stays to ensure pets remain comfortable in their familiar environment. Clients receive real-time updates and photos through the Time To Pet app, guaranteeing transparency and peace of mind during travel or long workdays.
Dog Walking
Professional dog walking services include 15-30 minute visits for potty breaks, leash walks, and socialization. Our trained walkers handle multiple dogs per household and maintain strict safety protocols. We accommodate special needs pets and provide hydration support during visits, ensuring dogs receive consistent exercise and bathroom routines.
Overnight Care
Overnight pet care includes 12-hour stays with morning and evening feedings, walks, and companionship. Our sitters live-in to provide continuous monitoring and security for both pets and homes. This service starts at $150 per night with holiday pricing adjustments, requiring advance booking during peak seasons.
Pet Waste Removal
Our waste removal service sanitizes lawns up to 0.25 acres, collecting and disposing of pet waste in sealed bags. We disinfect tools between uses to prevent cross-contamination. Clients can add this service to standard visits for $30 or schedule standalone cleanings for $45.
House Sitting
Complementary house sitting includes mail collection, package monitoring, light management, and plant watering during pet visits. This service deters break-ins by maintaining the appearance of occupancy while owners travel, combining pet care with property maintenance.
People
Mandi Poppins
Founder
Founder with hospitality management background transitioning to pet care. 10+ years of experience managing teams and implementing care protocols. Pet CPR certified with expertise in customized service planning.
Chelsea
Senior Pet Sitter
Senior sitter with golden retriever expertise. Specializes in large breed care and behavioral observation. 5 years of professional experience handling pets with special dietary and mobility needs.
Camila
UCF Student Sitter
Veterinary assisting student with hands-on experience in exotic pet care. Currently caring for birds and dogs while pursuing technical certification. Focuses on gentle handling techniques for anxious animals.
Christine
Rescue Advocate
30-year pet sitting veteran with rescue organization volunteer background. Expert in shelter animal acclimation and multi-pet household management. Specializes in senior pet care and medication administration.
Gianna
Veterinary Assistant Trainee
Current veterinary assisting student with 6 years of hands-on pet care experience. Focuses on health monitoring and early symptom detection during visits. Trained in low-stress handling techniques for reactive animals.
Questions
What areas do you service?
We cover Lake Nona, Eagle Creek, Village Walk, Lake Nona CC, North Shore, Randall Park, Story Park, Laureate Park, Northlake Park, Lee Vista, Moss Park, Vista Lakes, Saint Cloud, Narcoossee, and Sunbridge neighborhoods.
How do you handle medication administration?
Our trained team members administer oral medications, insulin injections, and topical treatments following client-specific instructions. We document all administrations through the Time To Pet app.
Can I request the same sitter for each visit?
Yes, we maintain consistent sitter assignments whenever possible. Our app allows clients to view their assigned team member's profile and schedule history.
What happens during severe weather?
We follow official weather advisories and maintain communication through the Time To Pet app. Emergency protocols ensure pet safety with extended stay options during evacuations.
Do you care for exotic pets?
Yes, our team handles small mammals, birds, reptiles, and fish. Please provide specific care instructions during the meet-and-greet consultation for specialized needs.
How does the cancellation policy work?
Cancellations require 24-hour notice for standard visits. Overnights need 72-hour notice with 50% deposit non-refundable after that period. Holiday cancellations require 10-day advance notice.
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