Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for Pet Boarding, Daycare, Training & Grooming in Martinsburg, WV
Since 1995, Greensburg Bed & Biscuit has been dedicated to providing the safest, healthiest, and most enjoyable environment for pets in the Eastern Panhandle of West Virginia. Founded by John and Elizabeth Hostler, our facility offers boarding, daycare, training, and grooming services tailored to the unique needs of dogs, cats, birds, and exotic animals. Our team of certified professionals prioritizes individualized care, with specialized programs like Social Studies for group socialization and customized boarding packages to suit every pet's personality.We invest in continuous staff training and maintain state-of-the-art facilities featuring climate-controlled runs, multi-level cat suites, and secure outdoor play areas. Our commitment to excellence is reflected in our recognition as 'Best of the Best' by the Martinsburg Journal and inclusion in HappyDoggo.com's top dog boarding spots. We combine decades of experience with a family-oriented approach to ensure every pet receives compassionate, attentive care.
Services
Boarding
Daycare
Training
Grooming
Social Studies
Pet Grooming
Training Apprenticeship
Details
- Year established: 1995
Highlights and features
- We offer personalized care plans for each pet's unique needs
- Our certified trainers specialize in behavioral development and obedience
- 24-hour security monitoring and on-site staff ensure pet safety
- Customized boarding packages for dogs, cats, and exotic animals
- Award-winning facility recognized for excellence in pet care
What people say
Amazing staff
Excellent service
Saved our dog's life
Highly recommend training programs
Caring and kind people
Services
Pet Boarding
Our spacious climate-controlled accommodations include indoor/outdoor dog runs and multi-level cat suites with personalized care options. Pets enjoy customized activity plans ranging from quiet relaxation to active play. Our 24-hour security monitoring and on-site staff ensure safety and immediate attention to any medical needs.
Dog Training
Certified trainers focus on communication and behavioral development using positive reinforcement techniques tailored to each dog's personality. Programs address obedience, socialization, and specialized needs with follow-up sessions for owner education. Our Social Studies program teaches polite play in small supervised groups.
Pet Grooming
Professional grooming for all breeds includes baths, haircuts, and nail care in a stress-free environment with one-on-one attention. Cat grooming available monthly in dog-free settings. Services feature optional add-ons like teeth brushing and pawdicures with pricing based on coat complexity and pet temperament.
Daycare Services
Flexible daycare options include individual play sessions or structured group socialization led by trained staff. Dogs receive personalized activity plans while cats enjoy supervised playtime. Reservations required with limited capacity to maintain quality care standards during operating hours.
Emergency Care
Our attentive team monitors pets continuously and provides immediate response to health emergencies. We coordinate with local veterinarians for after-hours care and offer transportation to specialized facilities when needed. This commitment to vigilance has saved multiple pets' lives through early symptom detection.
People
Elizabeth Hostler
Owner & Training Mentor
Certified Professional Dog Trainer since 1996 with over 25 years of experience developing training programs and mentoring staff. Co-founder focused on continuous improvement in pet care standards and behavioral science applications.
John Hostler
Owner
Co-founder with 28 years of operational experience managing facility development and safety protocols. Oversees infrastructure improvements including the 2025 training facility expansion and security system upgrades.
Emily Lead Trainer
Lead Trainer
Specializes in puppy obedience and behavioral rehabilitation with documented success in transforming reactive dogs. Develops customized training plans and conducts client education sessions to reinforce learning at home.
Stacie Assistant Manager
Grooming Supervisor
Certified pet groomer with 10+ years of experience handling complex coat types and nervous animals. Trains new groomers in stress-reduction techniques and maintains vaccination compliance for all serviced pets.
Leah Social Studies Lead
Assistant Trainer
Manages small-group socialization programs with expertise in canine body language and conflict resolution. Trains staff in playgroup management and develops temperament assessment protocols for new clients.
Questions
What sets your pet boarding apart from competitors?
Our climate-controlled suites with outdoor access, personalized activity plans, and 24/7 staff monitoring ensure tailored care. Certified trainers provide behavioral enrichment during stays.
How do you handle pet emergencies?
Staff trained in emergency response immediately contact owners and transport pets to veterinary specialists when needed. Our facility has 50+ security cameras and on-site personnel at all times.
Can pets with special needs receive care?
Yes, we accommodate senior pets, medical cases, and behavioral challenges with customized plans. Our team has experience managing conditions like degenerative disk disease and anxiety.
What training methods do you use?
Positive reinforcement techniques focusing on communication and motivation. We avoid punitive measures and tailor approaches to each dog's learning style and owner goals.
Are grooming services available for cats?
Yes, we offer cat grooming monthly in a dog-free environment with two specialized groomers. Services include baths, haircuts, and nail care using stress-reduction techniques.
How do you ensure pet safety during playtime?
Small-group socialization led by trained staff with temperament assessments before group entry. We maintain 1:5 staff-to-pet ratios and use monitored play areas with separate zones for different activity levels.
