Business Details
12 Years
experience
Award-Winning Pet Grooming Services in Naperville, IL
The UpScale Tail, Ltd. has established itself as Naperville's premier pet grooming and wellness salon through decades of dedicated service. With over 50 years of combined experience, our team of certified professionals holds credentials in Pet First Aid, CPR, and specialized grooming techniques, including stress-free handling for behaviorally challenged animals. We pioneered innovative approaches to help fearful pets overcome grooming anxieties through gradual desensitization programs, earning recognition as Naperville's Best Pet Grooming Salon by Naperville Magazine.Our comprehensive services span from basic grooming to conformation show preparation, while maintaining rigorous sanitation standards through Barkleigh-certified protocols. We demonstrate expertise through advanced certifications in canine aesthetics, coat maintenance, and holistic wellness care, ensuring each pet receives personalized attention aligned with veterinary best practices.
Services
Dog Grooming
Cat Grooming
Conformation Show Styling
Canine Esthetics
Behavioral Rehabilitation
Spa Packages
Mini Services
Rescue Pet Care
Client Education
Puppy Grooming
Details
- Year established: 2014
Highlights and features
- Certified in Pet First Aid, CPR, and Stress-Free Grooming techniques
- Specialized behavioral rehabilitation programs for fearful pets
- Over 50 years combined experience with award-winning groomers
- Free 'Meet and Greet' sessions to acclimate pets to the salon
- Recognized as Naperville's Best Pet Grooming Salon by Naperville Magazine
Associations and certifications
- Pet Tech CPR
- National Dog Groomers Association
- International Professional Groomers Association
- Professional Cat Groomers Association
What people say
Expert grooming
Patient and sincere
Overcome fears
Championship results
Knowledgeable staff
Services
Dog Grooming
Our comprehensive dog grooming service includes bathing, brushing, coat trimming, nail clipping, and ear cleaning. Certified groomers customize each session to breed standards while prioritizing pet comfort. We accommodate special needs through behavioral modification programs and specialized handling techniques for senior or anxious dogs.
Conformation Show Styling
Precision grooming for competition dogs following AKC breed standards. Services include hand-stripping, scissoring, and coat maintenance for show dogs. Our team has successfully prepared multiple champions with breed-specific styling that highlights structural attributes while maintaining coat integrity.
Canine Esthetics
Specialized skin and coat treatments for pets with chronic conditions. Certified canine estheticians address ear infections, skin allergies, and dermatological issues through targeted care plans. We provide owner education on maintaining skin health between appointments using professional-grade products.
Behavioral Rehabilitation
Customized desensitization programs for fearful pets using gradual exposure techniques. Our certified staff develops individualized 'prescriptions' combining at-home practice with controlled salon visits. This approach has successfully transitioned multiple sedation-dependent dogs to routine grooming without chemical intervention.
Spa Packages
Luxury spa treatments featuring Blueberry Facial therapies, aromatherapy baths, and pawdicures. Seasonal packages include antioxidant-rich treatments and hypoallergenic options for sensitive pets. All spa services incorporate therapeutic massage techniques to promote relaxation and skin health.
People
Kendra
Lead Groomer & Owner
Certified master groomer with 15+ years of experience in conformation show preparation and behavioral rehabilitation. Specializes in stress-free handling techniques and has mentored junior groomers through the National Dog Groomers Association.
Jennie
Senior Groomer
Accomplished groomer certified in canine esthetics and emergency pet care. Recognized for developing successful rehabilitation programs for trauma-affected pets. Holds multiple industry certifications including Barkleigh Stress-Free Grooming.
Questions
How do I schedule an appointment for my fearful dog?
Contact us via email to discuss your pet's specific needs. We'll guide you through our gradual desensitization process and schedule initial 'Meet and Greet' sessions before grooming.
What services require advance deposits?
All new grooming clients require a $50 non-refundable deposit to reserve appointments. This deposit applies toward your pet's first grooming service.
Do you offer services for senior pets?
Yes, we specialize in senior pet care including arthritis-friendly handling, mobility assistance, and customized grooming plans for older animals.
Are gift certificates available?
Yes, we offer gift certificates in any denomination for our grooming services and spa packages.
How long do grooming appointments typically take?
Standard grooming sessions last 3.5-4 hours, with additional time required for special coats, XL breeds, or pets needing behavioral accommodations.
What certifications do your groomers hold?
Our team maintains certifications in Pet First Aid/CPR, Barkleigh Sanitation, Stress-Free Grooming, and breed-specific grooming through national associations.
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