Business Details
17 Years
experience
Your Trusted Pet Care Destination in Suwanee
The PawPlex has been serving Suwanee, Georgia, as a premier destination for comprehensive pet care since 2009. Our certified groomers bring extensive expertise to premium services including luxury grooming, overnight boarding, and supervised daycare for dogs and cats. We prioritize creating a welcoming environment where every pet receives personalized attention, ensuring a positive experience during each visit. Our team combines industry-leading techniques with a passion for animal welfare to deliver consistent, high-quality care. We offer specialized services such as show trims, flea treatments, and teeth brushing, alongside our signature PawWash system designed for hassle-free cleaning. With dedicated professionals who have collectively spent decades in animal care, we maintain rigorous standards for safety, hygiene, and customer satisfaction.Our facility features temperature-controlled accommodations, daily play sessions in a 1200-square-foot play area, and customized feeding programs to meet individual pet needs. We actively promote adoption and community engagement through our advocacy efforts and free evaluation days for new clients. Our commitment to continuous improvement drives us to refine our practices while maintaining transparent communication with pet owners. This combination of experience, specialized knowledge, and client-focused service establishes The PawPlex as a trusted leader in the pet care industry.
Services
Pet Grooming
Pet Boarding
Daycare Services
PawWash System
Show Trims
Nail Painting
Flea Treatments
Teeth Brushing
Luxury Suites
Enrichment Packages
Details
- Year established: 2009
Highlights and features
- We offer certified groomers with decades of combined experience in pet care.
- Our facility includes a 1200-square-foot supervised play area for safe socialization.
- We provide free daycare with grooming appointments for added convenience.
- Our team maintains rigorous hygiene and safety standards across all services.
- We offer customized accommodations including temperature-controlled suites for boarding.
What people say
Lovely job
Knowledgeable staff
Great location
Positive experience
Consistent beauty
Services
Pet Grooming
Our certified groomers provide full-service grooming for dogs and cats using professional-grade equipment. Services include bathing, haircuts, nail trimming, and specialized treatments like flea baths. We accommodate all breeds and sizes with pricing based on complexity, starting at $65 for small breeds. Our team ensures pets receive personalized attention while maintaining safety standards.
Pet Boarding
We offer luxury boarding accommodations with temperature-controlled suites and daily play sessions. Pets receive up to three meals daily with options for owners to provide personal food. Our facility includes indoor/outdoor play areas and enrichment programs tailored to individual needs. Staff monitor guests continuously to ensure comfort and safety during their stay.
Daycare Services
Our supervised daycare program features a 1200-square-foot play area with ramps, tunnels, and rotating activity zones. Dogs socialize in size-appropriate groups while receiving structured rest periods and feeding. The program promotes physical exercise and social development in a secure environment designed to reduce owner anxiety about pet loneliness.
PawWash System
This self-service dog washing station includes shampoo, conditioner, and recirculating power wash equipment. Customers receive towels and dryers to complete the process without making a mess at home. The system accommodates various coat types and sizes while maintaining hygiene standards between uses.
Enrichment Packages
Customized enrichment programs provide one-on-one interaction for pets requiring additional mental stimulation. Services include puzzle toys, scent games, and individual play sessions designed to reduce stress and promote positive behavior. These packages complement standard boarding and daycare offerings for enhanced pet well-being.
People
Terissa
Manager
With 16 years at The PawPlex, Terissa oversees operations after starting as a kennel worker. Certified by Paragon Grooming School, she specializes in poodle breeds and advocates for pet adoption. She manages daily activities while maintaining hands-on involvement in grooming services.
Ryan
Groomer
Ryan brings three years of dedicated grooming experience, focusing on shih tzus. He emphasizes patience during sessions and continuously improves skills through new technique training. His background as a lifelong pet owner informs his approach to animal care.
Trina
Groomer
Trina transitioned from law school to animal care, bringing fresh perspective to grooming. She specializes in pets with underbites and prioritizes client satisfaction through visible grooming results. Her work emphasizes creating positive experiences that keep pets happy during visits.
Ashley
Assistant Manager
With 12 years in animal care, Ashley manages daily operations as assistant manager. Former veterinary technician experience informs her approach to pet health monitoring. She advocates for animal welfare while overseeing staff and client interactions.
Cinthia
Groomer
Cinthia progressed from receptionist to groomer over four years at The PawPlex. Her ASPCA volunteer background influences her compassionate approach to pet handling. She focuses on building trust with animals during grooming sessions while maintaining technical proficiency.
Questions
What pet services does The PawPlex offer?
We provide grooming, boarding, and daycare services for dogs and cats with specialized options like show trims and enrichment programs.
How much does dog grooming cost?
Grooming starts at $65 for small breeds, with prices varying based on size, coat condition, and temperament requirements.
What are The PawPlex's operating hours?
We're open Monday-Friday 7am-6pm, Saturday 8am-4pm, and Sunday 3pm-5pm for pet care services.
Do you offer pet boarding accommodations?
Yes, we provide temperature-controlled suites with daily play sessions and customized feeding programs for boarding pets.
What makes The PawPlex unique?
Our certified groomers, 1200-square-foot play area, and personalized care approach distinguish us as Suwanee's premier pet destination.
