Business Details
14 Years
experience
Your Trusted Pet Sitting Service in Lake Ridge, VA
Tails & Whiskers Pet Sitting has been serving Northern Virginia since 2012, providing professional in-home pet care. Founded by Frankie Joergens, a certified pet first aid and CPR specialist with over 15 years of industry experience, we combine organizational expertise from her accounting background with personalized service. Our team of dedicated professionals, each bringing unique animal care experience, specializes in tailored pet sitting, dog walking, and overnight stays.We utilize Precise Pet Care software for seamless scheduling while maintaining a small-business approach that prioritizes flexibility and direct communication. Our commitment to quality care includes refusing job-sharing arrangements and avoiding electric fence-confined dogs to ensure optimal safety and attention for every pet.
Services
Pet Sitting
Dog Walking
Overnight Care
Mid-day Walks
Meet & Greet
Medication Administration
Plant Watering
Mail Collection
Flexible Scheduling
No Boarding
Details
- Year established: 2012
Highlights and features
- Locally owned and operated since 2012
- Certified in pet first aid and CPR
- Flexible scheduling with no hidden fees
- Utilize Precise Pet Care software for easy booking
- No job sharing or electric fence-confined dogs
Associations and certifications
- Pet Sitters International
- Pet First Aid & CPR Certified
Services
Pet Sitting
Professional pet sitting services in clients' homes include feeding, walks, playtime, litter box cleaning, and medication administration. Our staff ensures pets receive personalized attention while owners are away, maintaining their regular routines in familiar environments.
Dog Walking
Mid-day dog walking services offer bathroom breaks and exercise during owners' work hours. Available in 20 or 30-minute visits, these walks include fresh water, treats, and daily progress updates through our pet care software system.
Overnight Care
Overnight pet sitting provides continuous care for pets requiring special attention. Services include evening and morning walks, feeding, playtime, and constant companionship to alleviate separation anxiety and ensure comfort throughout the night.
Meet & Greet
Complimentary initial visits establish care requirements and complete service agreements. This consultation allows our staff to familiarize themselves with pets' routines, special needs, and household environments before beginning regular service.
Medication Administration
Free medication administration services for pets requiring special care. Our trained staff follows precise dosage instructions from owners or veterinarians, ensuring proper timing and administration methods for various medication types.
People
Frankie Joergens
Owner
Originally from Germany, professional pet sitter since 2006, founded Tails and Whiskers in 2012. Certified in pet first aid and CPR, member of Pet Sitters International. Lives in Lake Ridge with family and pets.
Terry
Pet Care Specialist
50 years of experience with animals, second-generation dog groomer, owned grooming shop for 22 years. Retired but continues working with pets, owns 4 Labrador Retrievers and specializes in dog care.
Liz
Pet Care Technician
Moved from England in 2019, childhood experience with dogs through shows and countryside walks. Former boarding kennel worker and daycare groomer, owns Lhasa Apso and rescue cat, specializes in animal behavior.
Maiti
Overnight Care Specialist
Specializes in overnight pet care, known Frankie since 2006. Ensures pets receive nighttime attention and companionship to prevent loneliness during owner's absence, focuses on emotional well-being.
Kaitlyn
Pet Care Assistant
Lifelong animal lover who enjoys building connections with various pets. Works with dogs, cats, and occasional birds, values flexible work environment that feels more like a passion than a job.
Questions
What areas do you service?
We serve Lake Ridge and surrounding Northern Virginia areas for all our pet care services.
Are you insured and bonded?
Yes, we maintain full insurance and bonding coverage for complete client peace of mind.
Do you offer overnight services?
Yes, our overnight pet sitting starts at $85/night and includes evening/morning care.
How do you handle medication?
We administer medications free of charge following owner instructions and veterinary guidelines.
Can I cancel visits?
Yes, we don't charge for unused visits when canceled with reasonable advance notice.
What scheduling system do you use?
We utilize Precise Pet Care software for efficient booking, billing, and service documentation.