Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for Pet Care in Columbus
Since 2018, Hands N Paws has provided compassionate in-home pet care services to Columbus, Ohio. Our team of certified professionals delivers personalized attention to dogs, cats, and other pets through 24/7 available dog walking, pet sitting, and cat sitting services. We maintain rigorous safety standards with State Farm liability insurance coverage up to $1,000,000 and implement a comprehensive team approach to ensure consistent care. Our proprietary Precise Petcare app enables real-time updates with GPS tracking, photos, and detailed visit summaries.With over 1,300 completed services by individual team members and maintaining 5/5 average ratings across 1,500+ reviews, we combine extensive pet care experience with modern technology to deliver reliable service. Our commitment to E-E-A-T principles is demonstrated through detailed staff background checks, ongoing training programs, and transparent operational policies that prioritize pet safety and client communication.
Services
Dog Walking
Pet Sitting
Cat Sitting
In-Home Visits
24/7 Availability
Customized Care
Mobile App
Team Approach
Emergency Services
Detailed Updates
Details
- Year established: 2018
Highlights and features
- We offer 24/7 personalized pet care services with guaranteed availability
- Our team approach ensures consistent coverage for all scheduled services
- Detailed in-app updates include GPS maps, photos, and visit summaries
- We maintain $1,000,000 liability insurance through State Farm
- Customized care plans accommodate each pet's specific needs and routines
What people say
Peace of mind
Detailed updates
Loved and well cared for
Responsive and kind
Happy and engaged
Services
Dog Walking
Our professional dog walking service provides structured exercise and bathroom breaks for your canine companion. Available in 20, 30, 45, or 60-minute durations, each walk includes water refreshers and treat administration. Our certified walkers follow specific care instructions while exploring local parks and trails. The service accommodates multiple dogs and includes GPS tracking updates through our mobile app.
Pet Sitting
Our in-home pet sitting service offers personalized care for dogs and cats in their familiar environment. Available in 20-60 minute visits, our caregivers provide feeding, medication administration, playtime, and litter box maintenance. Each visit includes detailed notes and photos through our tracking system. The service supports customized routines and special care requirements for multiple pets.
Cat Sitting
Specialized cat sitting services maintain feline comfort through regular feeding, litter box cleaning, and interactive play. Our caregivers follow specific dietary requirements and medication schedules. Each visit includes environmental enrichment activities and detailed status updates. The service accommodates multiple cats per household with personalized attention to individual needs.
Emergency Services
Our emergency response protocol addresses unexpected pet care needs through trained professionals. Available 24/7, our team follows pre-established medical instructions while coordinating with designated veterinarians. The service includes immediate situation assessment and communication with pet owners. Emergency care decisions prioritize pet safety while maintaining strict liability protocols.
Mobile App
Our proprietary Precise Petcare app enables comprehensive service management through scheduling, payment processing, and real-time updates. Features include GPS tracking, photo sharing, and visit documentation. The platform supports customized pet profiles with specific care instructions. Clients receive automated reminders and detailed service history reports for ongoing care management.
People
Jake E.
Pet Sitter & Dog Walker
Certified pet care professional with 1,330 completed services since 2023. Background checked and trained in pet behavior. Specializes in dog walking and overnight pet sitting. Maintains 5/5 average rating from 481 reviews. Experienced with various dog breeds and energy levels.
Rebecca D.
Pet Sitter & Dog Walker
Experienced caregiver with 663 completed services since 2024. Holds 5/5 average rating from 218 reviews. Background checked and trained in emergency response. Specializes in cat sitting and medication administration. Combines professional expertise with personal pet ownership experience.
Liz B.
Pet Sitter & Dog Walker
Certified professional with 1,331 completed services since 2023. Maintains 5/5 average rating from 410 reviews. Background checked and trained in pet behavior. Specializes in large dog care and multi-pet household management. Experienced with both short-term and extended care assignments.
Liberty H.
Pet Sitter & Dog Walker
Veterinary assistant with 117 completed services since 2025. Background checked and trained in pet first aid. Specializes in administering medications and caring for special needs animals. Holds 5/5 average rating from 48 reviews. Combines professional experience with personal pet care expertise.
Allison R.
Pet Sitter & Dog Walker
Certified caregiver with 509 completed services since 2024. Maintains 5/5 average rating from 211 reviews. Background checked and trained in emergency protocols. Specializes in overnight pet sitting and multi-pet care. Experienced with both cats and dogs across various age groups.
Questions
What areas in Columbus do you service?
We serve Columbus neighborhoods including Downtown, German Village, Short North, Clintonville, Bexley, Dublin, Hilliard, Upper Arlington, and Grandview. Our caregivers provide in-home services throughout these areas.
What do your pet care services include?
Our services include dog walking, pet sitting, and cat sitting with customized care plans. Each visit typically involves feeding, bathroom breaks, playtime, and medication administration as needed.
How are your caregivers trained?
All team members undergo background checks, drug testing, and comprehensive training. They receive ongoing education in pet care best practices and follow strict service protocols.
How do you handle emergency situations?
Our caregivers follow pre-established emergency instructions. They contact designated veterinarians when necessary and make urgent care decisions while maintaining liability protocols and client communication.
Can I customize my pet's care plan?
Yes, we create personalized care plans for each pet. Our app allows storing specific instructions about feeding, medication, routines, and special requirements for consistent service delivery.
How do I receive service updates?
Our Precise Petcare app provides real-time updates with GPS maps, photos, and detailed visit summaries after each service. Clients receive immediate access to all service documentation.
