Business Details
33 Years
experience
Your Trusted Pet Store in New Hampshire
As a family-owned business rooted in the Upper Valley region, we have dedicated ourselves to redefining the pet store experience since 1993. Our three locations across New Hampshire combine interactive animal exhibits with comprehensive pet care products and services, creating a destination that educates and inspires both new and experienced pet owners. With over 300 live animal exhibits spanning fish, reptiles, birds, and small animals, we provide immersive opportunities for visitors to connect with creatures from around the world. Our commitment extends beyond retailwe offer specialized services like professional pet grooming, aquarium maintenance, and avian DNA testing while maintaining a strong focus on community education through free school field trips and conservation programs.Backed by decades of hands-on experience in animal care and pet product expertise, our team prioritizes quality, education, and ethical practices in every interaction. We maintain rigorous standards for animal welfare, operating 24/7 care programs for our resident exhibits while helping customers select premium products that enhance their pets' well-being. Through strategic partnerships with local schools and conservation initiatives, we strengthen our mission to foster responsible pet ownership and environmental stewardship across the region.
Services
Pet Grooming
Pet Boarding
Aquarium Maintenance
Avian DNA Sexing
Water Testing
Bird Trimmings
Animal Exhibits
Pet Product Sales
Educational Programs
Special Orders
Details
- Year established: 1993
Highlights and features
- We maintain 300+ live animal exhibits for educational engagement
- Our stores offer 20,000+ premium pet care products in stock
- Professional staff provides expert grooming and veterinary guidance
- We operate free educational field trips for local schools
- Specialized services include aquarium maintenance and avian DNA testing
What people say
Amazing animal exhibits
Knowledgeable staff
Excellent grooming service
Great educational resource
Well-maintained facilities
Services
Pet Grooming
Our professional grooming clinic provides comprehensive pet grooming services for dogs and cats. Staffed by experienced groomers with specialized training in animal handling, we offer bathing, coat trimming, nail clipping, and skin care treatments using premium pet-safe products. Each session includes a complimentary health check to identify any skin conditions or abnormalities requiring veterinary attention.
Aquarium Maintenance
We offer complete aquarium maintenance services for both freshwater and saltwater tanks. Our certified technicians perform regular water changes, filter cleaning, algae removal, and water chemistry balancing using API AQUASPIN testing technology. Scheduled maintenance plans ensure optimal aquatic environments while our emergency service addresses urgent water quality issues or equipment failures.
Pet Boarding
Our climate-controlled boarding facility accommodates birds, small animals, and reptiles with specialized care environments. Each enclosure maintains appropriate temperature and humidity levels while trained staff provide twice-daily feeding, habitat cleaning, and health monitoring. Guests receive personalized attention and enrichment activities to ensure their comfort during owners' absences.
Avian DNA Sexing
We provide accurate avian DNA sexing through Antech Diagnostics laboratory services. This non-invasive procedure requires only a small blood sample or feather pluck to determine gender in pet birds. Results are typically available within 5 business days, supporting proper pairing for breeding programs and accurate species identification.
Educational Programs
Our educational outreach includes free field trips for local schools featuring guided tours of animal exhibits. Students engage with over 300 live specimens while learning about animal care, conservation, and responsible pet ownership. The curriculum-aligned programs emphasize hands-on learning and environmental stewardship through interactive demonstrations and keeper talks.
People
Steve R.
Founder, Owner & Upper Valley Resident
Steve R. established NH Pets in 1993, building on his lifelong passion for animal care and conservation. With over 30 years of experience in pet retail and education, he has developed the business into a regional leader in interactive pet store experiences. His vision combines commercial success with community education through extensive animal exhibits and school programs.
Questions
What services do you offer besides pet supplies?
We provide pet grooming, aquarium maintenance, avian DNA testing, reptile boarding, and water quality analysis. Our educational programs include school field trips and animal encounter events.
Do you offer special order pet products?
Yes, we can special order over 300,000 pet products not currently in stock. Simply request items at our front desk and we'll arrange delivery within 3-5 business days.
Are your animal exhibits accessible to the public?
Our interactive exhibits featuring 300+ animals are open during regular business hours. Special guided tours and reptile encounter events are available on weekends.
How do you support local conservation efforts?
We educate over 1,000 students annually through free field trips and partner with regional wildlife organizations to promote responsible pet ownership and habitat conservation.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Unfortunately, we cannot process checks or digital payment platforms at this time.
Can I bring my pet for grooming without an appointment?
While we accept walk-ins, we recommend scheduling appointments for pet grooming services to ensure availability. Emergency grooming services are available for urgent needs.
