Business Details
26 Years
experience
Emergency
services
Trusted Pet Sitting & Dog Walking Services in Cincinnati
Professional Pet Nanny has been a trusted provider of in-home pet care in Greater Cincinnati and Northern Kentucky for nearly two decades. Founded in 2000, we specialize in personalized services that prioritize the comfort and well-being of pets while their owners are away. Our fully bonded and insured team undergoes rigorous background checks and annual drug screenings to ensure the highest standards of safety and professionalism. We distinguish ourselves by requiring all clients to meet their assigned Pet Nanny before services begin, fostering trust and familiarity. Our comprehensive offerings include pet play therapy, medication administration, neighborhood dog walking, and 24/7 emergency care.Recognized with the BBB Accredited A+ rating and the Angie's List Super Service Award for 10 consecutive years, we combine expertise with compassion to deliver exceptional care. Our commitment to transparency is evident in our daily communication through texts, emails, and detailed visit notes, ensuring pet parents remain informed and reassured. With a focus on reducing pet stress through familiar home environments, we provide a reliable alternative to traditional boarding facilities, serving as a cornerstone of pet care excellence in our community.
Services
Pet Sitting
Dog Walking
Overnight Pet Sitting
Smart Puppy Plan
Play Therapy
Details
- Year established: 2000
Highlights and features
- We meet your pets in your home before services begin to ensure compatibility.
- Our 24/7 reservation system allows instant booking of urgent pet care needs.
- Play Therapy sessions reduce separation anxiety through structured pet engagement.
- Daily Diary notes document each visit with detailed care updates and photos.
- We provide 3 free emergency visits every 24 months for unexpected family crises.
Associations and certifications
- BBB Accredited A+
- Angie's List Super Service Award
What people say
Loving care
Reliable service
Excellent communication
Peace of mind
Pet experts
Services
Pet Sitting
Our professional pet sitters provide comprehensive in-home care for cats, dogs, and exotic pets. Services include feeding, medication administration, play therapy, and environmental enrichment while maintaining household security. Each visit documents pet behavior, dietary habits, and exercise routines through detailed notes and photo updates. Our caregivers follow customized care plans established during pre-service consultations to ensure consistency with owners' specific instructions. With 24/7 availability and emergency response capabilities, we offer peace of mind for extended absences while maintaining pets' normal routines.
Dog Walking
Customized dog walking services maintain pets' physical health and mental stimulation through structured outdoor activities. Our trained walkers follow designated routes while providing behavioral observation and waste management. Sessions include interactive play and obedience reinforcement, with real-time updates for owners. We accommodate multiple dogs from the same household and maintain strict hygiene protocols between appointments. With flexible scheduling options including midday walks during work hours, our service supports busy pet owners while ensuring consistent exercise routines for canine companions.
Overnight Pet Sitting
Our overnight pet sitting service provides continuous care through in-home stays, maintaining 24-hour supervision for pets requiring special attention. Caregivers establish evening routines including bedtime preparations, night-time bathroom breaks, and morning wake-up procedures. This service includes household maintenance tasks like mail collection and security checks while owners travel. With personalized care plans addressing medication schedules and dietary requirements, our overnight service ensures pets receive consistent attention while maintaining their home environment's comfort and familiarity.
Smart Puppy Plan
This specialized puppy care program combines structured bathroom breaks with behavioral training during workday absences. Our caregivers implement customized bladder training schedules with midday feeding and hydration management. The two-phase approach includes morning elimination walks followed by play therapy sessions that reinforce house-training commands. Owners receive detailed progress reports documenting developmental milestones and behavioral patterns. This service supports early socialization while maintaining consistent routines that facilitate successful transition to regular pet sitting services as puppies mature.
Play Therapy
Our play therapy sessions address separation anxiety through structured interactive activities tailored to each pet's preferences. Services include customized play routines using owner-provided toys and caregiver-maintained enrichment tools. For cats, this involves feather chasing and vertical climbing activities, while dogs receive agility exercises and obedience reinforcement. The therapy sessions include environmental enrichment through music playback and scent introduction when appropriate. Each session generates behavioral observations that inform ongoing care adjustments, with documented outcomes shared through daily communication updates.
People
Kyle Maushardt
Founder and Owner
With over 20 years of experience in pet care services, Kyle established Professional Pet Nanny in 2000 after identifying a need for reliable in-home pet services. A certified pet CPR and first-aid instructor, she has led the company to receive multiple Angie's List Super Service Awards while maintaining BBB Accreditation. Kyle continues to personally oversee client consultations and caregiver training programs.
Questions
What specific pet care services do you offer?
We provide in-home pet sitting, dog walking, overnight stays, medication administration, play therapy sessions, and emergency care services for cats, dogs, and exotic pets.
How do you handle emergency pet situations?
We offer 3 free emergency visits every 24 months for unexpected family crises, with caregivers available 24/7 to respond to urgent pet care needs.
Can I schedule services last-minute?
Our 24/7 reservation system accommodates last-minute bookings when caregivers are available, with emergency services accessible through our office line.
How do you ensure pet caregiver quality?
All caregivers undergo annual background checks, drug screenings, and pet CPR certification while maintaining BBB Accreditation and Angie's List Super Service recognition.
What areas do you service?
We serve Greater Cincinnati and Northern Kentucky, covering 50+ neighborhoods including Anderson, Covington, Florence, and Mason areas.
How do you communicate during pet care visits?
We provide real-time updates through text messages, email reports, and daily diary notes with photos documenting each visit's activities and pet condition.
