Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for Pet Services in Honolulu
Pets in the City has been a trusted name in Honolulu's pet care industry for nearly two decades. Founded on the principle of providing a safe, enriching environment for dogs, we specialize in daycare, boarding, and grooming services tailored to small and medium breeds. Our family-owned business prioritizes personalized care, with certified staff trained in canine behavior and safety protocols. We maintain a commitment to continuous improvement, ensuring every pet receives individualized attention and socialization opportunities.Our Honolulu and Kahala locations offer spacious accommodations, while our Unleashed facility caters to dogs of all sizes. With a focus on fostering strong human-pet bonds, we provide resources and guidance to support pet parents in their caregiving journey.
Services
Dog Daycare
Dog Boarding
Dog Grooming
Temperament Evaluation
Vaccination Check
Details
- Year established: 2005
Highlights and features
- 20 years of specialized experience in Honolulu pet care
- Certified staff trained in canine behavior and safety protocols
- Personalized care plans tailored to each dog's unique needs
- Safe socialization with temperament-screened playmates
- Full-service resorts offering integrated daycare, boarding, and grooming
What people say
Best place ever for boarding
Groomers do a fantastic job
Dogs love the attention
Peace of mind during travel
Personalized care plans
Services
Dog Daycare
Our supervised dog daycare provides physical exercise and mental stimulation through structured play sessions and interactive activities. Dogs enjoy spacious play areas designed for socialization while our trained staff monitors behavior to ensure safety. Ideal for pet owners seeking to prevent boredom and promote healthy social development in their pets.
Dog Boarding
Our dog boarding service offers a comfortable home-away-from-home experience with personalized enrichment activities and 24/7 supervision. Pets stay in spacious accommodations with regular playtime and socialization opportunities. Perfect for travelers needing reliable care that maintains their pet's routine and well-being.
Dog Grooming
Professional dog grooming services include baths, haircuts, nail trimming, and de-shedding treatments using premium products. Our certified groomers provide breed-specific styling and gentle handling to ensure pet comfort. Designed for maintaining hygiene while addressing each dog's unique coat and skin requirements.
Temperament Evaluation
Free temperament assessments determine compatibility with our group play environment through behavioral observation and interaction testing. Conducted by experienced staff during scheduled appointments to ensure facility safety. Required for new clients to create customized care plans based on individual dog personalities.
Vaccination Compliance
We verify current Bordatella and Distemper vaccinations for all dogs aged one year and older. Spay/neuter requirement for adult pets ensures safer socialization. This protocol maintains herd health while preventing disease transmission in our group care environment.
People
Ashley
Owner
Ashley has led Pets in the City since 2012, continuing its legacy of compassionate pet care. With hands-on experience since the business's founding, she combines operational expertise with a deep understanding of canine needs. Her leadership emphasizes personalized service and staff development.
Nicole
Daycare Attendant
Nicole supervises daily play activities with attention to individual dog needs. Her training in canine behavior ensures safe socialization experiences. She contributes to creating customized enrichment plans that match each pet's energy level and preferences.
Chanelle
Daycare Attendant
Chanelle manages group play sessions while monitoring behavioral cues. Certified in pet first aid, she helps maintain a secure environment. Her approach focuses on building trust between staff and pets through consistent, positive interactions.
Scott
Groomer
Scott provides professional grooming services with attention to coat types and breed standards. His patient handling techniques reduce stress for nervous pets. He maintains high hygiene standards while delivering aesthetically pleasing results that meet owner expectations.
Brian
Groomer
Brian specializes in grooming small breeds with precision trimming techniques. His experience with anxious dogs helps create calm grooming experiences. He uses high-quality products to address specific skin conditions while maintaining coat health.
Questions
What services do you offer for dogs?
We provide daycare, boarding, grooming, and temperament evaluations. Each service focuses on safety, enrichment, and individualized attention for small and medium breeds.
How does the temperament evaluation work?
Free evaluations assess social compatibility through supervised interactions. Conducted Monday-Friday 8am-2pm, this process ensures we create safe, appropriate care plans for each dog.
What vaccination requirements exist?
Dogs must have current Bordatella and Distemper vaccines. All dogs over one year require spay/neuter documentation to ensure safer group interactions.
Do you care for large dogs?
Our main locations serve dogs 35lbs or under. The Unleashed facility accommodates all sizes with specialized play areas and accommodations for larger breeds.
How can I schedule services?
Use our online portal for 24/7 reservations, or contact us directly via phone or email. New clients complete an evaluation before first booking.
What makes your staff qualified?
Our team holds certifications in canine behavior, first aid, and safety protocols. Continuous training ensures we maintain industry-leading standards for pet care excellence.
