Business Details
30 Years
experience
Your Trusted Pet Care Experts in Federal Way
Founded in 1996, Janice's Critter Care has established itself as a trusted leader in pet care services. Our founder, Janice Schutz, brings decades of hands-on experience from managing a large kennel facility and working as a professional horse trainer, ensuring every pet receives expert attention. Certified in pet first aid and CPR through the American Red Cross, we continually expand our knowledge by attending industry conferences and sharing expertise as presenters. Our team's commitment to animal welfare extends beyond client services through volunteer work with Greyhound Pets, Inc. and Friends of King County Animal Control. With over 30 years of combined industry experience, we maintain rigorous professional standards through BBB accreditation, Pet Sitters International membership, and comprehensive insurance coverage.Our personalized approach includes tailored care schedules, detailed visit documentation, and 24/7 availability to accommodate emergency situations. We serve Federal Way and surrounding areas with a comprehensive range of services including pet sitting, dog walking, and home maintenance during client absences. Our proven track record of reliability is evidenced by long-term client relationships spanning decades and consistent recognition as the #1 pet care service by the Federal Way Mirror. We guarantee licensed, bonded, and insured service professionals who treat every pet with the same love and care we would our own family members.
Services
Pet Sitting
Dog Walking
Details
- Year established: 1996
Highlights and features
- We offer over 30 years of proven pet care expertise since 1996
- Our team maintains American Red Cross pet first aid certification
- We provide 7-day-a-week service with flexible scheduling options
- All staff are licensed, bonded, and fully insured professionals
- Personalized care plans tailored to each pet's specific needs
Associations and certifications
- ABKA Pet Care Technician
- American Red Cross
What people say
Very professional
Dependable service
Genuine love for pets
Personalized care plans
Excellent communication
Services
Pet Sitting
Our professional pet sitting service provides in-home care with 1-3 daily visits tailored to your pet's needs. Services include feeding, medication administration, playtime, litter box cleaning, and home maintenance tasks. Each 30-minute visit ensures your pet receives personalized attention while maintaining their regular routine in familiar surroundings.
Dog Walking
Our dog walking service offers 30-minute sessions focused on exercise, socialization, and bathroom breaks. Certified technicians provide safe, supervised walks that help maintain your dog's physical health and mental well-being. This service is ideal for pet owners with busy schedules who want to ensure their dogs receive regular outdoor activity and companionship.
People
Janice Schutz
Owner
Founder Janice Schutz has over 30 years of professional animal care experience, including kennel management and horse training. Certified in pet first aid and CPR, she shares expertise as a conference presenter and maintains active volunteer work with animal rescue organizations.
Questions
What services do you offer for pet owners?
We provide pet sitting, dog walking, medication administration, home checks, plant watering, and mail collection services for residential clients in Federal Way and surrounding areas.
How long have you been in business?
Janice's Critter Care has served the community since 1996, maintaining continuous operation for over 25 years with consistent recognition as the #1 pet care service locally.
Are your staff certified in pet care?
Our technicians hold ABKA Pet Care Technician certification and American Red Cross Pet First Aid training, ensuring professional standards in animal care and emergency response.
What are your service hours?
We operate daily from 7:00 AM to 9:00 PM, offering flexible scheduling with 24/7 availability for emergency situations and last-minute requests.
Do you serve areas beyond Federal Way?
While based in Federal Way, WA, we provide services to surrounding communities within our designated service area for consistent quality care.
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