Business Details
22 Years
experience
Your Trusted Dog Care Experts in Canal Winchester
Lucky Bones Pet Resort has been a trusted name in pet care since 2004, dedicated to providing exceptional daycare, boarding, grooming, and training services for dogs and other pets. Our philosophy centers on treating every animal as if it were our own, ensuring a safe, clean, and loving environment where pets can thrive. With over 15 years of hands-on experience, we combine industry expertise with personalized attention to meet the unique needs of each pet and owner. Our state-of-the-art facilities feature 3,300 square feet of indoor play areas, 15,000 square feet of outdoor space, and advanced air purification systems to maintain optimal health standards. Recognized with the Small Business Excellence Award (2019), we pride ourselves on transparency, reliability, and a commitment to continuous improvement.Our team of certified professionals undergoes rigorous training to deliver services ranging from obedience training to premium grooming, ensuring pets receive holistic care. We prioritize client communication, offering 24/7 updates and flexible scheduling to accommodate busy lifestyles. By integrating cutting-edge technology and eco-friendly practices, we set a benchmark for excellence in pet hospitality. Our mission remains unwavering: to provide a home-away-from-home experience that brings peace of mind to owners and joy to pets.
Services
Dog Boarding
Dog Daycare
Dog Grooming
Dog Training
Cat Boarding
Pocket Pet Boarding
Pet Grooming
Obedience Training
Pet Daycare
Pet Boarding
Details
- Year established: 2004
Highlights and features
- We offer 15+ years of hands-on pet care experience since 2004.
- Our facilities use Rensair air purification systems for optimal health.
- Trained professionals supervise pets 24/7 during boarding stays.
- We provide comprehensive services including grooming, training, and daycare.
- Positive testimonials highlight our staff's genuine care for animals.
Associations and certifications
- Small Business Excellence Award (2019)
What people say
Loved and taken care of
Staff is friendly and knowledgeable
Dogs come home tired and happy
Clean and safe environment
Reasonable prices
Services
Dog Boarding
Our dog boarding service provides a home-away-from-home experience with spacious runs, temperature-controlled environments, and 24/7 supervision. Dogs enjoy access to daycare activities, soft beds, and calming music for a stress-free stay. We accommodate special dietary needs and offer optional add-ons like house food and Kong enrichment.
Dog Daycare
Dogs engage in supervised socialization across 3,300 sq ft of indoor play areas and 15,000 sq ft of outdoor runs. Services include group play, rest periods with blankets, and summer pool access. We maintain low dog-to-staff ratios and require spaying/neutering for dogs over six months.
Dog Grooming
Professional grooming includes baths, haircuts, nail trims, and ear cleaning using premium products. Services are tailored to breed-specific needs, with pricing based on size and coat condition. Our stylists handle matting and offer flea treatments with advanced notice.
Dog Training
We offer obedience training, puppy classes, and off-leash programs led by certified trainers. The curriculum covers basic commands, behavioral correction, and advanced agility. Private sessions address specific issues like aggression or anxiety with customized solutions.
Cat Boarding
Cats stay in a dedicated, dog-free environment with regular interaction and sunlit resting areas. We provide litter maintenance, brushing, and personalized attention to ensure comfort. Reservations require proof of rabies and distemper vaccinations.
People
Mary K
Owner
Mary K founded Lucky Bones Pet Resort with a vision to create a premium pet care facility. Her leadership focuses on maintaining high standards of animal welfare and customer satisfaction through continuous staff development and facility upgrades.
Kandi
General Manager
Kandi oversees daily operations at Lucky Bones, ensuring seamless service delivery. With over a decade in pet care management, she specializes in client relations and staff training to uphold the company's service philosophy.
Leah
Dog Groomer
Leah brings eight years of grooming expertise to Lucky Bones, focusing on breed-specific cuts and skin health. She prioritizes building trust with pets and owners to create a stress-free grooming experience using gentle techniques.
Amber
Dog Groomer
Amber combines veterinary assistant experience with pet grooming skills developed over 14 years. Her holistic approach addresses both aesthetic and health aspects of grooming, including sensitive skin care and nail maintenance.
Brett Suttle
Dog Trainer
Brett Suttle, a certified Master Dog Trainer, specializes in obedience and service dog training. His background includes K9 search team leadership and developing customized behavior modification programs for dogs with complex needs.
Questions
What vaccines are required for services?
Dogs need Rabies, DHLPP, Bordetella, and Influenza. Cats require FVRCP and Rabies. Proof of vaccination must be provided before service commencement.
Can I tour the facility before booking?
Yes, we encourage facility tours during operating hours. Contact us to schedule a visit and see our play areas, boarding suites, and grooming stations.
How are pets supervised during boarding?
Trained staff monitor pets 24/7 with scheduled playtimes, rest periods, and nighttime checks. Cameras provide additional oversight for client reassurance.
What happens during extreme weather?
We maintain climate-controlled indoor spaces and modify outdoor access during severe weather. Emergency generators ensure continuous operation during power outages.
Do you accommodate pets with special needs?
Yes, we provide specialized care for senior pets, medical conditions, and behavioral requirements with advance notice and veterinary guidance.
What is your cancellation policy?
A 48-hour notice is required for cancellations. No-shows or late cancellations incur a $70 fee to cover reserved space and staffing commitments.
