Business Details
25 Years
experience
Trusted Pet Care Services in Andover | Pet Pals
Founded in 2001, we are the UK's leading multi-service pet care provider, delivering exceptional standards of ethical pet care. Our comprehensive services include dog home boarding, cat sitting, pet sitting, dog walking, and specialized care for small animals, exotics, and elderly pets. All our franchisees undergo rigorous vetting, including DBS checks, pet first-aid training, and full insurance coverage to ensure pet and home safety.With over two decades of experience, we prioritize personalized care that maintains pets' routines while providing security for homes during owner absences. Our mission focuses on enhancing clients' lives through trusted, professional pet care that becomes 'the best friend's friend' for every animal in our care. As members of the Pet Care Franchise Association, we actively promote improved welfare standards across the industry.
Services
Dog Home Boarding
Cat Sitting
Pet Sitting
Dog Walking
House Sitting
Small Animal Boarding
Puppy Care
Elderly Dog Care
Exotic Pet Care
Pet Taxi Service
Details
- Year established: 2001
Highlights and features
- DBS Checked and Fully Insured Pet Carers
- Trained in Pet First Aid for Emergency Care
- Award-Winning Multi-Service Pet Care Provider Since 2001
- Customized Care Plans for All Pet Types
- 24/7 Support and Regular Client Updates
What people say
Award-winning service
DBS Checked staff
Fully Insured
Trained Professionals
Customized Care
Services
Dog Home Boarding
Our home dog boarding service provides a 'home from home' experience for dogs. Carefully selected host families offer personalized attention, regular updates with photos, and maintains daily routines. Hosts are licensed, pet first-aid trained, and supported by Pet Pals throughout the boarding period. This service includes exercise, feeding, medication administration, and socialization opportunities with other dogs when appropriate.
Cat Sitting
Professional cat sitting services maintain feline routines in their familiar home environment. Our trained sitters provide feeding, playtime, litter tray maintenance, and medication administration. Regular visits include housekeeping tasks like post collection and plant watering to maintain home security while owners are away. All cat sitters undergo DBS checks and pet first-aid training.
Dog Walking
Flexible dog walking services accommodate busy schedules with regular or ad-hoc visits. Our walkers provide mental stimulation through park visits and socialization opportunities in controlled group settings. Solo walks are available for timid dogs. The service includes basic behavioral monitoring and helps maintain optimal physical health through structured exercise routines tailored to each dog's needs.
House Sitting
Our house sitting service combines pet care with home security. Professional sitters reside in clients' homes during their absence, providing constant presence to deter crime. Services include pet care, mail collection, trash management, and maintaining household routines. All sitters are DBS checked, insured, and trained in pet first-aid to ensure complete safety for both property and animals.
Elderly Dog Care
Specialized care for senior dogs focuses on comfort, health monitoring, and routine maintenance. Services include medication administration, gentle exercise programs, cognitive stimulation activities, and regular health assessments. Our trained professionals understand age-related needs and provide compassionate care that maintains quality of life while giving owners peace of mind during their absence.
Questions
What pet care services do you offer?
We provide dog home boarding, cat sitting, pet sitting, dog walking, house sitting, small animal boarding, puppy care, elderly dog care, and exotic pet services across the UK.
Are your pet carers properly vetted?
All franchisees undergo DBS checks, pet first-aid training, and carry full insurance with ID badges for complete client security.
How do you ensure pet safety during boarding?
We conduct comprehensive assessments, match pets with suitable carers, provide regular photo updates, and maintain strict vaccination requirements for all animals in our care.
Can you administer pet medication?
Most franchisees are trained to administer medications, including tablets and insulin, with specific requirements discussed during your initial assessment visit.
How to book pet care services?
Contact your local Petpals team for an initial assessment where we'll discuss your pet's needs, home security requirements, and create a personalized care plan.
