Business Details
39 Years
experience
Award-Winning Pet Grooming & Spa Services in Hinsdale, IL
Established in 1987, Velvet Touch has been dedicated to providing exceptional pet grooming, daycare, and boarding services to the Hinsdale, IL community. Our team of award-winning groomers, including National Competition Award winners, combines decades of experience with ongoing education through industry seminars and conferences to ensure the highest standards of care. We specialize in breed-specific grooming, hand scissoring, and show grooming, adhering strictly to AKC standards. Our commitment to quality extends to our retail offerings, featuring premium pet products tailored to meet the unique needs of every pet. With a focus on gentle, compassionate care, we treat every pet as a cherished family member, ensuring their comfort and safety throughout their visit.Our facility maintains rigorous cleanliness protocols and employs transparent communication practices to provide pet owners with complete peace of mind. By prioritizing continuous professional development, we remain at the forefront of innovative grooming techniques and pet wellness practices. Our dedication to excellence has earned us a loyal clientele spanning decades, with many families entrusting us with their pets for generations. We take pride in fostering a joyful, stress-free environment where pets thrive and owners feel confident in the care their companions receive. This unwavering commitment to quality, expertise, and compassionate service defines our reputation as a trusted leader in pet care.
Services
Pet Grooming
Doggie Daycare
Boarding Services
Shampoo Treatments
Deep Conditioning
Add-On Services
Walk-In Grooming
Teeth Brushing
Ear Cleaning
Retail Shop
Details
- Year established: 1987
Highlights and features
- Established in 1987 with decades of combined grooming expertise
- Award-winning groomers with national competition recognition
- Specialize in AKC breed-standard hand scissoring and show grooming
- Offer comprehensive wellness-focused services for all pet breeds
- Maintain rigorous safety and quality protocols for pet comfort
What people say
Award-winning groomers
Lifelong pet lovers
Gentle with anxious pets
Consistent quality since 1992
Excellent safety protocols
Services
Pet Grooming
Professional breed-specific grooming services including hand scissoring, show grooming, and full haircuts. Our experienced stylists use AKC standards to maintain proper coat condition and appearance while ensuring pet comfort throughout the process. Services include nail trimming, ear cleaning, and sanitary trims tailored to each pet's needs.
Doggie Daycare
Supervised socialization and exercise program for dogs in a clean, safe environment. Our structured play sessions promote physical activity and mental stimulation while trained staff monitor interactions to ensure positive experiences for all canine guests regardless of size or temperament.
Boarding Services
Overnight accommodations with personalized care for dogs and cats. Our facility provides comfortable sleeping areas, regular playtime, and feeding schedules that follow owner instructions. Boarding guests receive daily health checks and optional add-on grooming services during their stay.
Shampoo Treatments
Customized bathing services using specialty shampoos for various coat types and skin conditions. Options include hypoallergenic formulas, de-shedding treatments, and therapeutic blends with aloe vera or tea tree oil. Each bath includes thorough rinsing and hand-fluff drying to maintain coat health.
Deep Conditioning
Intensive moisturizing treatments for dry or damaged coats using professional-grade products. Services feature extended conditioning time to penetrate hair shafts and rehydrate skin, followed by gentle rinsing and drying. Recommended for pets with coarse coats or those requiring frequent bathing.
People
Tammy Siert
Salon Manager
With over 30 years of experience, Tammy transitioned from grooming competitions to global education roles. She now oversees salon operations while maintaining hands-on client care, combining technical expertise with compassionate service standards.
Sara
Pet Stylist
Certified groomer specializing in complex mat removal and senior pet care. Recognized for exceptional patience with anxious animals and providing practical at-home maintenance advice to pet owners during consultations.
Questions
What grooming services do you offer for cats?
We provide full grooming services for cats including lion cuts, nail trimming, ear cleaning, and mat removal. Our experienced groomers handle feline clients with specialized techniques to minimize stress.
Do you offer walk-in grooming appointments?
Yes, we accept walk-ins Monday-Saturday from 9:00 AM - 2:00 PM for basic services like nail trims, ear cleaning, and minor touch-ups. Availability after 2:00 PM requires prior confirmation.
How do you handle heavily matted coats?
Our dematting policy prioritizes pet comfort. We only remove mats that aren't attached to the skin and can be safely handled by the pet. Severe cases may require shaving at the groomer's discretion.
What areas do you serve?
While located in Hinsdale, IL, we serve pet owners throughout Chicagoland. Many clients travel from Chicago's South Side and surrounding suburbs for our specialized grooming expertise.
Are your groomers certified professionals?
Our team includes National Competition Award winners and groomers with decades of experience. All staff participate in ongoing education through industry conferences and manufacturer training programs.
