Business Details
18 Years
experience
Award-Winning Pet Sitting Services in Santa Clarita & Burbank
Founded in 2008, Ohana & Friends Pet Sitting has redefined compassionate pet care in Santa Clarita and Burbank, CA. Our founder Joelyn brings 17 years of dedicated experience, combining her USC humanities background with specialized training in Pet First-Aid and CPCR certification. We operate with full transparency, offering in-home services that maintain pets' routines while ensuring household security. Our insured and bonded status through Pet Sitters Associates demonstrates our commitment to professional standards.We differentiate ourselves through personalized care logs, daily photo updates, and a patented approach to maintaining pets' emotional well-being during owners' absence. With multiple industry awards including the MyBurbank's Best Pet Sitter distinction since 2022, we combine technical expertise with genuine animal passion to deliver exceptional service.
Services
Pet Visits
Pet Taxi
Overnight Stays
Meet & Greets
Holiday Services
Details
- Year established: 2008
Highlights and features
- 17 years of specialized pet sitting experience since 2008
- Fully insured and bonded through Pet Sitters Associates
- Personalized care logs and daily photo updates for pet parents
- 24/7 communication with certified pet care professionals
- Pet First-Aid & CPCR certified through Sunny-dog Ink
Associations and certifications
- Pet Sitters Associates
- Sunny-dog Ink
What people say
Excellent care
Daily photo updates
Thorough communication
Trustworthy caregivers
Peace of mind
Services
Pet Visits
Our professional pet visits maintain your pet's routine while you're away. Each visit includes feeding, fresh water, playtime, medication administration, and litter box cleaning. We also provide household maintenance like mail collection and plant watering. Our certified caregivers ensure your pet receives personalized attention while maintaining detailed care logs for your peace of mind.
Overnight Stays
Overnight pet sitting services provide continuous companionship for your pets. Our caregivers stay in your home for 11-12 hours, typically from 7-8pm to 7-8am, including evening and morning care routines. This service maintains your pet's normal sleep patterns while ensuring security for your home during nighttime hours.
Pet Taxi
Our pet transportation service handles veterinary visits, grooming appointments, and other pet errands. Certified caregivers provide safe transportation with appropriate restraints and climate control. The service includes mileage fees for locations beyond our 6-mile service radius, ensuring your pet's comfort and safety during transit.
Meet & Greets
Pre-service meet and greet sessions establish care protocols and build pet-caregiver relationships. These 35-minute consultations include home security checks, pet behavior assessments, and emergency procedure reviews. The fee is credited back with subsequent service bookings within two months, ensuring proper service preparation.
Holiday Services
Holiday pet care services operate during major holidays with a $15 per day surcharge. Our caregivers maintain regular service quality during festive periods, understanding the increased stress pets experience during noisy events. Special holiday preparations include extended visit windows and additional home security checks.
People
Joelyn
Founder & Lead Pet Caregiver
USC graduate with 17 years of pet sitting experience, certified in Pet First-Aid & CPCR. Founded Ohana & Friends in 2008 after adopting rescue dog Ohana. Maintains daily caregiver training and quality control standards.
Questions
What specific pet care services do you offer?
We provide in-home pet visits, overnight stays, pet taxi services, meet & greet consultations, and holiday pet care with medication administration and household maintenance.
Do you serve areas outside Santa Clarita?
Yes, we serve Burbank and locations within a 6-mile radius of our offices, with mileage fees applying beyond standard service areas.
How do you handle pet medications?
Our caregivers administer medications as instructed, with documentation in care logs. We require detailed instructions during meet & greet sessions for proper administration.
What certifications do your caregivers hold?
All caregivers maintain Pet First-Aid & CPCR certification through Sunny-dog Ink and undergo background checks as part of our insured and bonded operation.
How do you communicate during service periods?
We provide daily text updates with photos, written care logs, and 24/7 communication access. Emergency contact protocols are established during initial consultations.
