Business Details
8 Years
experience
Your Trusted Pet Care Partner in San Mateo
At Joy Pet Club, we are dedicated to providing compassionate and reliable pet care services to ensure your furry companions receive the attention they deserve. With over 25 years of experience in customer service management within the airline industry, our owner Ryoko Rideau has cultivated a deep understanding of responsibility and reliability, which she applies to every aspect of our pet care services. We specialize in pet sitting, private dog walking, and puppy visits, offering tailored solutions to meet the unique needs of each pet and owner. Our commitment to excellence is reflected in our personalized approach, which includes administering medications, providing enrichment activities, and maintaining open communication through text updates, photos, and videos. We are fully insured, bonded, and licensed, and we adhere to the highest standards of professionalism and care.Our team takes pride in building trust with clients, ensuring peace of mind when you're away from home. From routine visits to emergency support, we treat every pet as if they were our own, fostering a safe and loving environment. Our long-standing reputation in San Mateo and surrounding areas is built on decades of satisfied clients and glowing testimonials from pet owners who value our dedication. Whether you need daily walks, overnight care, or specialized attention for senior or high-maintenance pets, Joy Pet Club combines expertise with genuine compassion to deliver exceptional service. We are proud to serve as a trusted partner for pet owners seeking reliable, experienced, and trustworthy care for their beloved animals.
Services
Pet Sitting
Dog Walking
Puppy Visits
Holiday Services
Litter Box Cleaning
Plant Watering
Mail Pickup
Lights On/Off
Medication Administration
Dog CPR
Details
- Year established: 2018
Highlights and features
- We offer over 25 years of experience in responsible pet care services.
- Our team provides personalized attention with text updates and video check-ins.
- Fully insured, bonded, and licensed for complete client peace of mind.
- Specialized care for pets with medications and special needs.
- Proven track record with glowing testimonials from long-term clients.
What people say
Top notch reliable
Loving pet sitter
Highly recommend
Special needs expertise
Peace of mind
Services
Pet Sitting Visit
Our pet sitting visits include feeding, walking, playtime, and litter box cleaning while you're away. We also water plants, pick up mail, and turn lights on/off for home security. Clients receive regular updates with photos and videos to ensure peace of mind during their absence.
Private Dog Walking
We provide structured walks tailored to your dog's needs, ensuring proper physical exercise and mental stimulation. Each session includes personalized attention to reinforce positive behavior and social skills. Our walkers maintain consistent schedules to establish routine and comfort for your pet.
Puppy Visit
Midday visits focus on housebreaking support with scheduled potty breaks and playtime. We establish consistent routines to accelerate training while providing mental stimulation through interactive games. Clients receive progress updates to track their puppy's development during work hours.
Holiday Services
We maintain regular care routines during major holidays with additional fees for New Year's Day, Memorial Day, Independence Day, and other specified dates. Our holiday services ensure pets receive consistent attention while owners travel, with no disruption to their normal schedule.
Medication Administration
Our trained staff safely administer oral medications, injections, and specialized treatments as needed. We maintain detailed records and communicate directly with owners about any changes in their pet's condition. This service ensures proper care for pets with chronic conditions or post-operative requirements.
People
Ryoko Rideau
Owner
With 25 years in airline customer service, Ryoko Rideau brings exceptional reliability to pet care. A lifelong pet owner, she specializes in personalized attention, medication administration, and dog CPR. She has cared for pets like Sammy for 9 years, building deep trust with clients through consistent, loving service.
Questions
What services does Joy Pet Club offer?
We provide pet sitting, private dog walking, puppy visits, medication administration, and holiday services in San Mateo.
Are your services insured and licensed?
Yes, we are fully insured, bonded, and licensed for your pet's safety and your peace of mind.
How do you communicate during pet visits?
We provide regular updates through texts, photos, and videos to keep you informed about your pet's well-being.
Do you care for pets with special needs?
Yes, we have experience administering medications and caring for senior pets and those with special requirements.
How can I book a service?
Contact us at 1(650)576-1018 or visit our website to schedule your appointment with Ryoko directly.
