Business Details
10 Years
experience
Your Trusted Partner for Pet Care Solutions in Albany
At Empire Pets, we are dedicated to providing love-based care for pets of all shapes and sizes in the Capital District. Founded in 2016, our team of bonded, insured, and background-checked professionals brings over 21 years of combined experience to ensure your furry friends receive personalized attention and joy-filled interactions. We offer tailored services including dog walks, pet sitting, and home care tasks, all designed to maintain your pet's happiness and health while you're away.Our complimentary consultations allow us to fully understand your pet's routine, and our app-based updates provide real-time photos and summaries of each visit. With a focus on transparency, professionalism, and compassion, we strive to give every pet the individualized care they deserve.
Services
Dog Walks
Pet Sitting
Cat Sitting
Dog Grooming
Senior Pet Care
Home Maintenance Services
Special Needs Care
Group Walks
Individual Walks
Vacation Care
Details
- Year established: 2016
Highlights and features
- We offer 21+ years of combined pet care experience with personalized service plans
- Our app provides real-time visit updates with photos and detailed summaries
- All team members are bonded, insured, and background-checked professionals
- We accommodate special needs and senior pets with tailored care approaches
- Complimentary consultations ensure complete understanding of your pet's routine
Services
Dog Walks
Our dog walks provide essential exercise and socialization for your pet. Available as group walks with canine friends or solo neighborhood adventures, each session includes fresh air, physical activity, and behavioral monitoring. Clients receive real-time updates through our app to track their pet's daily adventures while ensuring their dog maintains healthy routines during work hours.
Pet Sitting
Professional pet sitting services maintain your pet's routine during vacations or extended absences. Our caregivers provide personalized attention beyond basic needs, including playtime, feeding, and medication administration. We also offer home maintenance tasks like plant watering and mail retrieval during visits to ensure both pet and property receive comprehensive care.
Special Needs Care
Tailored care for senior pets and animals with special requirements. Our trained professionals understand mobility limitations, medical needs, and behavioral considerations. Services include medication management, gentle exercise routines, and comfort-focused interactions. This specialized care ensures older pets or those with health conditions receive appropriate attention while maintaining their established routines.
Home Maintenance
Complementary home maintenance services during pet visits provide added security and convenience. Our team handles plant watering, light adjustments, thermostat management, and mail retrieval without additional charges. These services help maintain household stability while pets remain in their familiar environment, offering peace of mind for owners during extended absences.
Real-Time Updates
Our technology platform delivers instant visit notifications and detailed summaries directly to clients. Each service session includes photo documentation and behavioral notes through the mobile app. This transparent communication system allows owners to monitor their pet's well-being remotely while maintaining continuous visibility into care quality and service execution.
People
Jessica S.
Owner
Jessica founded Empire Pets in 2016 with extensive experience caring for various animals. She grew up with multiple pets and started dog walking at a young age. Her passion for animal welfare drives the company's compassionate approach to pet care services in the Capital District.
Cierra L.
Certified Groomer
Certified groomer with 8 years of professional experience. Joined Empire Pets in 2019, bringing expertise in pet care and grooming. Specializes in dog grooming while providing walking services. Maintains a household with multiple pets including dogs, a cat, and exotic animals.
Kaley S.
Dog Walker
Experienced dog walker with prior veterinary technician background. Joined Empire Pets in 2020 after working as a trainer and walker. Specializes in senior and special needs pet care. Currently cares for multiple pets including dogs and cats in her personal household.
Nicole F.
Dog Walker
Pet care specialist with experience from doggie daycare operations. Joined Empire Pets in 2022, focusing on individualized attention for pets of all sizes. Enjoys nature walks and maintains a multi-cat household while providing customized care solutions.
Questions
What areas do you serve?
We currently provide services in the immediate Albany, NY area with plans to expand to surrounding communities.
How do visit updates work?
Our app sends real-time notifications when sitters arrive and provides photo updates with detailed visit summaries afterward.
Are your staff members trained?
All team members are bonded, insured, and background-checked with specialized training in pet behavior and care protocols.
What about special needs pets?
We have experienced caregivers trained to handle senior pets and animals with medical or mobility requirements.
Can I schedule recurring visits?
Yes, we offer flexible scheduling options including regular visits for dogs needing consistent exercise and attention.
What home care tasks do you perform?
During visits, we can water plants, adjust lighting, retrieve mail, and perform other basic tasks to maintain your home's appearance.
